A WORD ABOUT US

We come from many different places, but what unites us is our passion. At Moment Factory, each new project is a blank page awaiting the creativity and talent of our whole team, no matter the individual responsibilities, roles, or fields. Our desire to innovate, to take risks, and to learn from our mistakes and from each other is what allows us to create collective projects that go above and beyond. Today, thanks to a team of 450 creative minds, we have been able to create immersive multimedia environments for artists, museums, airports, brands, theme parks and events, as well as our signature shows. No matter the canvas – be it film, lighting, multimedia architecture, sound design, special effects, or interactive projects – the thirst for experimentation and innovation is at the core of our DNA.

YOUR TEAM

The Custom Experience team offers scalable services designed to engage audiences, connect people, and forge unforgettable memories. From live performances to permanent installations, these scalable and programmable experiences are meticulously crafted to respond to clients’ needs and meet the unique demands of any environment, with a 360° approach that ensures seamless production. Since its inception in 2001, Moment Factory has developed deep expertise across 8 key market segments: themed entertainment, cultural & educational, transportation hubs, public spaces, hospitality & leisure, brand activations & events, concerts & shows, and sports entertainment. In recent years, it has structured its project teams around these individual markets, in order to efficiently and holistically address the unique client objectives within them.

YOUR MISSION

As the bridge between creative ambition and technical reality, your primary objective is to convert high-level opportunities into technically sound, deliverable projects. You will define the overarching strategy from creative, technical, and engineering standpoints, leading multidisciplinary teams through every phase of design, integration, installation, and commissioning.

You are the technical authority on the ground, responsible for challenging assumptions, validating feasibility, and managing integration risks to ensure the on-time, on-budget delivery of world-class, technically ambitious immersive environments.

ROLES AND RESPONSIBILITIES

• Oversee all production phases: concept validation, design development, technical detailing, procurement, fabrication, installation, commissioning

• Supervise technical scope definition, supplier selection, and integration partners

• Ensure alignment between creative, technical, and financial objectives

• Work with project managers to maintain tight cost control and forecasting

• Lead value engineering without compromising artistic intent

• Manage risk and implement mitigation strategies

• Represent the project to high-level stakeholders (developers, cultural institutions, government entities, themed entertainment operators)
• Translate technical complexity into clear strategic language
• Lead scope and budget negotiations with technical credibility
• Ensure contract clarity around technical deliverables and integration responsibilities

• Contribute to RFP responses with strong technical input
• Structure technical scopes, preliminary budgets, and delivery schedules
• Support pitch phases by validating technical positioning and innovation credibility
• Identify regional partners, integrators, and suppliers capable of delivering at scale

Strategic & Technical Leadership

• Define overall project strategy, including technical architecture and delivery roadmap

• Validate technical feasibility during proposal and concept phases

• Challenge creative and client expectations when necessary to ensure deliverability

• Anticipate system integration risks (AV, lighting, control systems, show control, interactive tech, scenography integration)

• A Technical Leader who has held a Technical Director, Manager, or Lead Systems Integration role in immersive entertainment, themed attractions, or large-scale experiential environments.
• A Strategic Thinker who has transitioned from a technical foundation into broader production, client management, or strategic leadership.
• A Solution-Oriented Producer who combines engineering rigor with the ability to deliver complex, permanent installations.
• A Systems Expert capable of personally overseeing integration and technical commissioning from start to finish.
• A Stakeholder Navigator who understands real estate development timelines and the complexities of multi-region team leadership.
• A great Communicator with full fluency in English (Arabic and French are a plus).

• 8+ years in technical leadership  within immersive, themed entertainment, or multimedia architecture, permanents projects, Demonstrated experience managing AV systems, show control, lighting systems, media servers, interactive systems, or complex technical ecosystems
• Experience delivering projects as a producer in the GCC 
• Strong understanding of:System integration workflows, Technical drawings & documentation, Procurement cycles, Commissioning & handover processes, Budget structuring for technical packages and Final technical documentation.
• Experience exclusively in short-term events, concerts, or film/TV production is not aligned with this role.
• Knowledge and / or  interest in the AI field.

• Deep technical credibility
• Strong financial and contractual understanding
• High-level risk anticipation capability
• Ability to arbitrate between creative vision and technical constraints
• Solution oriented, strategic mindset with operational precision
  
  

• Flexibility regarding work hours.
• Frequent coordination with Montréal and Paris studios
• Position based in Riyadh or Abu Dhabi (flexible within GCC)