✨
A WORD ABOUT US
We come from many different places, but what unites us is our passion. At Moment Factory, each new project is a blank page awaiting the creativity and talent of our whole team, no matter the individual responsibilities, roles, or fields. Our desire to innovate, to take risks, and to learn from our mistakes and from each other is what allows us to create collective projects that go above and beyond. Today, thanks to a team of 450 creative minds, we have been able to create immersive multimedia environments for artists, museums, airports, brands, theme parks and events, as well as our signature shows. No matter the canvas – be it film, lighting, multimedia architecture, sound design, special effects, or interactive projects – the thirst for experimentation and innovation is at the core of our DNA.
YOUR MISSION
The Technical Director - Show Operation is the guarantor of the technical longevity and operational excellence of projects in the touring. At the intersection of production teams and the Operations Support team (SAO), their mission is to ensure system stability, coordinate strategic resources for resolving complex issues, and drive continuous project improvement. They ensure budgetary efficiency while maintaining a close, trusting relationship with partners and operating teams.
ROLES AND RESPONSIBILITIES
Technical Management of Distribution Projects:
Operations Steering: Collaborate with the distribution team to ensure the smooth execution of projects and maintain technical and operational quality standards.
Problem-Solving Leadership: Take responsibility for casting and assigning technical resources to resolve operational issues.
Continuous Improvement: Analyze operational trends, prioritize files with the SAO (Support Aux Opérations - Operations Support) and propose optimization solutions (review of site visit and intervention reports).
Production Efficiency: Act as a central pillar to maximize technical fluidity and efficiency for each project.
Validation: Participate in on-site validation visits to ensure project stability and propose technical improvements.
Planning, Design, and Technical Integration:
Vigilance and Technical Review: Monitor ongoing production projects to proactively identify, document, and mitigate any potential issues that could affect the operation, maintenance, or future stability of the projects.
Budget Management and Purchasing:
Cost Evaluation: Assist the distribution team in preparing support proposals related to project operations.
Financial Monitoring: Ensure rigorous monitoring of technical distribution budgets, including managing hours and equipment.
Purchasing Coordination: Lead, in collaboration with the Procurement and Logistics teams, the acquisition of equipment for projects in operation and manage inventories.
Documentation and Procedures
Documentation Referent: Act as a resource person for all technical documentation of active projects.
Standardization: Support the organization and updating of documentation (structures, template documents, requirement lists).
Operation Manuals: Collaborate on the development and maintenance of maintenance manuals and daily operation procedures.
Coordination with SAO and International Partners:
Production/SAO Liaison: Bridge the gap between the Operations Support team and production teams to address recurring issues.
Proactive Incident Management (SAO): Exercise direct leadership over the escalation of tickets from the SAO; act as the main driver to lift technical blockages and ensure with the production teams a prioritized and quick resolution of critical tickets.
International Watch: Ensure smooth coordination with the Paris and Asia offices to guarantee information sharing and management of common issues.
Client Relationship: Establish and maintain a relationship of trust with on-site operators to ensure their satisfaction and the longevity of the business relationship.
🚀
YOUR JOURNEY INCLUDES
Minimum of 10 years of experience in Technical Direction and/or Production Management.
Good knowledge of Hardware and Software for various multimedia technologies.
Advanced proficiency in French and English, both oral and written, as you will need to communicate with Anglophone clients as part of your work.
College Diploma (DEC) in installation and repair of telecommunication equipment or audio-video electronic devices / multimedia integration / theatre production.
Knowledge and/or interest in the field of AI.
Valid driver's license.
Human resources management skills.
Project management skills.
Sense of responsibility, autonomy, and organizational skills.
Team spirit.
YOUR QUALITIES
Self-taught, passionate about the field.
Skills in human resources management.
Skills in project management.
Sense of responsibility, autonomy, and organizational skills.
Team spirit.
Constantly on the lookout for new developments in animation, design, and scenic products.
SPECIFIC WORK CONDITIONS
Requires flexibility in work schedule;
Occasional travel (valid passport required)
SOME PERKS THAT COME WITH WORKING AT MOMENT FACTORY
Hybrid work mode to optimize work-life balance.
Group insurance benefits for you and your family.
Wellness account allowing you to claim personal expenses.
inspiration account.
Free access to Dialogue telemedicine service, to quickly respond to your health concerns and those of your family.
5 paid sick days per year.
Personalized training and skills development plan through the Moment Factory School.
Daily meals at reduced cost, snacks, and coffee available at all times.
Studio Life Department, a catalyst for employee wellness initiatives (physical, mental health, social activities, etc.).
If you think this position is for you, we invite you to apply now. Unfortunately, we will not be able to follow up with each candidate, so we will only contact the selected individuals. Thank you for considering a career at Moment Factory. We are looking forward to meeting you!
Your resume will be read by Dave, our internal recruiter.